You do not need a technical specification. Tell us what is not working and we will work out what the right solution looks like — that is the first part of the job, not something you have to arrive with.
What happens next
A person reads it. Not an autoresponder, and not a salesperson working from a script.
A reply within one working day, including if we think this is not a job for us.
A conversation, not a presentation. The first call is us understanding the business.
No sequence. One reply, and nothing else unless you answer.
Prefer email?
Write to sales@shipsure.space with as much or as little as you like. The form is only here because it prompts for the things that make a first reply more useful.
If you are not sure yet
Getting in touch is not committing to anything.
A first conversation costs you half an hour and gets you an honest opinion about whether custom software is worth it for the problem you have described. Several of those conversations end with us saying no, and that is a reasonable outcome for both sides.